At VisiKing, we believe your story belongs to you. We are committed to protecting your privacy and ensuring your data is handled with the utmost integrity. This Privacy Policy outlines how we collect, use, and protect the information you share with us.
1. Information We Collect
We only collect the information necessary to provide our publishing and printing services:
- Account Information: Name, email address, phone number, and location.
- Payment Information: Bank account details required to process your 90% royalty payouts.
- Content & Files: The manuscripts (PDFs), cover art, and metadata you upload to our platform.
- Log Data: Information about your interaction with our site (IP address, browser type, and page visits) to improve our platform’s performance.
2. How We Use Your Data
We use your information strictly to support your journey as an author:
- Service Delivery: To host your eBooks, process orders, and facilitate Print-on-Demand requests.
- Payments: To ensure your royalties reach your local bank account accurately.
- Security: To protect your intellectual property from piracy using our proprietary encryption and DRM tools.
- Communication: To send you essential updates about your account, sales notifications, or payout confirmations.
3. Data Security & Protection
We treat your manuscript like a vault.
- Encryption: All data transmitted between your device and our servers is encrypted.
- DRM Technology: Our “Force Download” and security protocols are designed to prevent unauthorized distribution of your digital files.
- Access Control: Access to your data is restricted to necessary personnel and the VisiKing administrative team. We do not sell your personal data to third parties.
4. Third-Party Sharing
We only share data when it is essential for our services:
- Payment Processors: We share necessary transaction data with our secure payment partners (e.g., Paystack or Flutterwave) to process your payouts.
- Legal Compliance: We may disclose information if required by law or to protect against illegal activities, such as copyright infringement or platform abuse.
5. Your Rights
As a VisiKing author, you retain control over your information:
- Access: You can request to see the data we hold on you.
- Correction: You can update your profile or banking details at any time via your Dashboard.
- Deletion: You may request that we delete your account and personal data, subject to our obligations to maintain records for legal or tax purposes.
6. Contact Us
If you have questions about this policy or concerns about how your data is handled, please reach out to us directly. We are a founder-led team, and we take your privacy personally.
Address: Lagos, Nigeria.
Email: [support@visiking.com]